Job Description: Communications Manager (Maternity Cover) Communications, Marketing and External Affairs
Updated: 2 hours ago
Key responsibilities
Communications across all three Crest practices (Inquiries, Consultancy, and Insights)
Working closely with the Partner (Communications) to oversee strategic communications for major public inquiries and independent reviews, owning communications resourcing and Advise Chairs, Secretariats and clients on communications
Lead day-to-day delivery on one or more inquiry or review projects, from launch and website creation through hearings and press management to report publication
Collaborate with delivery units across Crest, including Consultancy and Insights, embedding in a project as the communications function, including liaising with client communications teams and leading successful report launches
Crest marketing and external affairs
Oversee Crest’s marketing outputs, including the website, social media and content calendar, and generate ideas for future content
Work with the Partners and heads of each delivery unit on stakeholder & press engagement and upcoming publications
Attend networking events and build relationships with current and potential clients and other stakeholders
Business development
Work with the Partners and heads of delivery units to develop client proposals and tender documents which require communications support
Identify and pursue opportunities to retain existing clients
Propose and manage small client budgets, overseeing project management internally and with the clients
Team management
Undertake line management responsibilities
Quality-assure the team’s work, particularly media monitoring trackers, press releases and operational notes
Train new starters in Crest’s communications processes
General responsibilities
Commitment to equal opportunities
Cooperation with all legal and statutory requirements, for example, health and safety, safeguarding and information security policies
Adhere to confidentiality requirements
Commitment to Crest’s company values
Collaborate with and behave respectfully towards colleagues
Key competencies to consider
Results and quality focus: a track record of delivering high-quality work on time, and of checking it carefully before it goes out.
Project management: experience running several projects or work streams at once, keeping deadlines, priorities and stakeholders on track.
Communications: excellent writing, editing and speaking skills, with the ability to adapt your message for different audiences.
Specialist communications: strong experience in media relations, strategic communications and stakeholder engagement, including handling sensitive or high-profile subject matter.
Qualitative skills: the ability to draw insight from qualitative & quantitative material such as media coverage, stakeholder feedback and survey responses.
Quantitative skills: comfort working with numbers, such as engagement statistics and campaign results, to measure impact and report it clearly.
Strategic thinking: the ability to see how day-to-day work connects to wider objectives, anticipating risks and planning ahead.
People leadership: experience supporting and developing colleagues, whether formally as a line manager or informally on projects.
Line management within a team: an understanding of good people management, including giving regular feedback, handling performance conversations and knowing when to seek advice.
Business acumen: an understanding of how Crest wins, delivers and retains work, and how your role contributes to that.
Budget management across finance and procurement: experience of, or readiness to take on, managing project budgets and resourcing, and flagging cost issues early.
Continuous improvement & growth mindset: a willingness to learn, ask for feedback, try new approaches and help improve how we work. Because the role includes Crest’s marketing, we’d like to hear how you’ve done this.
How to Apply
Please send a CV, cover letter (max 600 words) to workwithus@crestadvisory.com
Your cover letter should include:
Why you're interested in the role
What skills and experience you’ll bring
A few ideas for how we can increase Crest’s impact
We anonymise applications before shortlisting. Applications will be considered on a rolling basis until the role is filled.
Interview Processs
First-round interviews will be held during November at our Shoreditch office
We are proud to be a Disability Confident Committed employer and we are committing to offering interviews to disabled applicants who meet the essential criteria. We are happy to make reasonable adjustments during the process.
Please contact workwithus@crestadvisory.com if you would like adjustments made during the application or interview process.
Equal opportunity monitoring
Crest Advisory is committed to the development of positive policies to promote equal opportunity in employment. Crest therefore encourages applications from all qualified individuals without regard to race, colour, nationality, ethnic or national origin, religion or belief, disability, trade union membership or non-membership, sex, sexual orientation, pregnancy and maternity, gender identity and expression, marriage/civil partnership, age, record of arrest or conviction, or family responsibility. We particularly invite those individuals with lived experience of crime or the criminal justice system to apply.
To ensure that our equal opportunity policy is effective, we carry out monitoring of job applicants. Monitoring is recommended by the Equality and Human Rights Commission and the Confederation of British Industry. The selection process for our positions focuses only on your ability and potential for the job. Any equal opportunity monitoring information provided will be kept completely separate from your role application and will be used to compile anonymous statistical information only.
