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Crest's latest additions to the team



Friday 29 September 2023

L-R: Delene Adams, Fernanda Reynoso-Serna, Louis Williams, Anousha Karim, Jamie Ellis, Alex Ranson, Bheena Natarajan, Alice Woolcock, Hamza Khan

Every year since Crest Advisory was founded in 2011 we’ve seen the team grow. So far this year, 13 people have joined us - bringing the total number of staff to 46, almost double how many we had in 2021. You can still find us at our Old Street office, with most members of staff dividing their time between working there and at home.

Our most recent new starters include three analysts: Delene Adams, Fernanda Reynoso-Serna and Louis Williams.

Delene first worked for Crest for five months in 2021 as an intern. She left to complete a postgraduate research degree in criminology at the University of Cambridge and then worked as a policy advisor for Baroness Casey’s review into standards and culture at the Metropolitan Police before training as a detective constable with City of London Police. During a period as a research assistant in forensic psychology at the University of Sydney, Delene had a paper published on body-worn video and memory within policing. She has also won the British Psychological Society Undergraduate Award at the University of Kent.

Similar to Delene, Fernanda initially came to Crest for a month in June this year, before finishing a Masters course in public policy at Cambridge. Before her studies, she worked at the United Nations Economic Commission for Latin America and the Caribbean where she conducted an evaluation of policies designed to address the root causes of migration in southern Mexico and Central America. Fernanda has also worked as a protection officer at a migrant shelter in northern Mexico providing humanitarian aid.

Louis previously worked at the International Committee of the Red Cross, where he advised government ministers and civil servants from the Ministry of Defence, Ministry of Justice and HM Prison and Probation Service on key humanitarian and human rights concerns. He has also worked for a number of organisations in the prison sector, including Penal Reform International, the Danish Institute Against Torture, Howard League Scotland and Penal Reform Solutions. Louis holds a postgraduate degree in human rights law from the University of Edinburgh and studied criminology and criminal justice at the University of Portsmouth.

Each year we run a six-month internship programme for people at the beginning of their career who have an interest in crime and justice and want to learn more about it. At the end of the scheme successful interns are offered a full-time junior analyst role at Crest.

Over the summer we welcomed three interns: generalists Anousha Karim and Jamie Ellis, and Alex Ranson who has a focus on quantitative analysis.

Anousha studied human, social and political sciences at the University of Cambridge and Jamie completed a Masters course at the University of Bristol. Jamie is also a doctoral student at Birkbeck College, London, investigating the social implications of courthouse design through architectural theory.

Alex has experience in both micro and macro quantitative analysis, having completed an MSc in finance and economics at the University of Southampton. During a placement, Alex worked for Warner Brothers where he developed a daily Covid-19 case tracker to help the company respond to the pandemic.

As Crest has expanded, so has our requirement for a bigger business support team. Joining us are Executive Assistant and Office Manager Bheena Natarajan and HR, Recruitment and Systems Administrator Alice Woolcock.

Bheena worked for five years in executive and personal assistant roles for drug research companies including Aztrazeneca, RxCelerate and Amphista Therapeutics. Before that, she spent 18 years in the Civil Service and a decade working as a personal assistant to the executive for an adult health and social care organisation, De Vere Care.

Alice was previously an office administrative assistant at an investment firm, MML Capital Partners, and also worked as a lettings administrator at Knight Frank estate agents. Alice is currently studying for a Level 5 Chartered Institute of Personnel and Development qualification.

Finally, we have a Civil Service ‘fast streamer’ joining us for six months, Hamza Khan, who is in his third year on the Government Statistical Service scheme. He has already worked at HM Revenue and Customs on demand forecasting and as a national security analyst in the Cabinet Office. Hamza was previously employed by the London Borough of Redbridge, working on business and enterprise support, after studying economics at City University, London.

Along with recruiting new staff, one other important change we have made at Crest is to refresh our website. It now emphasises that our mission is to help organisations across justice, policing and public safety make communities safer and that we do this through three practices: Crest Insights - our in-house think tank; Crest Consulting - solving problems across the criminal justice system; and Crest Inquiries - the trusted partner for supporting public inquiries and independent reviews.

You can read more about what we do on our website and if you are interested in joining the team, send your CV to and we will let you know about our next recruitment round.


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