Crest is looking for part-time IT support (either employee or freelance)

Thursday 25 November 2021

Crest is looking for a sharp, service-driven and motivated person to provide expert IT support to the team on a part-time basis. We are looking for someone who thrives on getting the job done and enjoys being part of a team.

Crest is a team of crime and justice specialists - equal parts research, strategy and communication. Police forces, tech companies, devolved authorities and public inquiries all play a part in building a safer, more secure society. As the UK’s only consultancy with a crime and justice focus, we’re as much of a blend as the sector itself. We research the big issues or dig into an organisation’s data. We consult with them to assess their demand or understand the policies, then define a strategy. We communicate (and help them communicate) the message to the wider world.

Importantly, Crest are committed to delivering work whilst living the Crest values and these values underpin all that we do - anyone wishing to apply should be happy to work in an environment where we are; challenging, credible, courageous and collaborative.

Duties & responsibilities

Overall responsibility: maintaining Crest’s IT hardware and software and ensure data security policies are being followed:

  • Maintenance of Crest’s IT Hardware (laptops, kit, phones)

  • Maintain Crest’s IT inventory

  • Replacement/Buying of equipment

  • Software maintenance

  • Troubleshooting

  • IT set-up for new staff and systems training

  • Ensure proper cyber security (via IT checklists and regular reminders to keep laptop and antivirus software up to date, researching ways to improve security as needed)

  • Plan and prepare for Cyber Essentials renewal in July/August

  • Manage phone contracts

  • Review IT processes, research and suggest improvements where possible

  • Act as Google Suite administrator:

  • Create email addresses/accounts, email groups

  • Delete and back up leavers’ email accounts

Personal requirements & experience

  • Must be a team player

  • Expertise in Apple equipment and MacOS, good knowledge of Windows

  • Hands on experience with Google Workspace and MS Office

  • Good knowledge of public sector data security requirements

  • Efficient problem solving skills

  • Good organisational and time-management skills

  • Ability to work under pressure at busy times

  • Resilient and hardworking

  • Flexible approach to working hours

  • Good sense of humour and desire to join a good working culture

Hours, Location, Travel

We are looking for someone who can work approximately 24 hours per week and are open to flexible working patterns for the right candidate. You will be based in our London (Old Street) office.

Salary / Fee

A competitive salary or fee will be paid depending upon skills and experience.


If applying for an employee status, benefits include 25 days holiday per annum, pro-rata, plus 8 public holidays, participation in the pension scheme which is a minimum of 3%, other benefits include season ticket loans for transport, childcare vouchers and “cycle to work” scheme.

How to Apply

Please send your CV including references and a short covering letter to stating why you are applying for this role and when you would be available to start. We ask all candidates to fill out and return this equal opportunity monitoring form to us as well.

The deadline for applications is midnight on Sunday 5 December 2021. Interviews will be held the w/c 6 December 2021.

If you wish to enquire about the role informally, please call 020 3542 8993 and one of our team members will be happy to discuss this with you.


The UK's only consultancy dedicated to crime and justice.