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Support services

Current staff support

If you are in crisis, please contact your local crisis team. 

You can seek support and advice through the following:

 

  • Your own services employee assistance programme

  • Your trade union or staff association representative

The following organisations can also offer support:

The Samaritans
You can contact the Samaritans 24 hours a day 7 days a week on:
Phone: 116 123 (free)
Email: jo@samaritans.org.uk  

The Fire Fighters Charity (please note, there are eligibility criteria)


The Fire Fighters Charity exists to help serving and former members of the UK’s fire family to live healthier and happier. From accessing information and resources to help you make positive changes to your lifestyle or support with recovery following injury or illness the Charity offers a range of health and wellbeing support, tailored to your individual needs. For more information please visit their website How we help - The Fire Fighters Charity or call on 0800 300 8820.
For more information on who is eligible to access support from the Charity please visit Who we help - The Fire Fighters Charity.


The Charity also offers a 24/7 crisis phone line. If you are experiencing suicidal thoughts call our crisis line on 0300 373 0896.

Shout
Shout provides a free 24/7 text support service for emergency services staff and first responders. Text BLUELIGHT to 85258 to talk by text with a trained crisis volunteer.

Mind
Mind provides a variety of resources for support around mental health and wellbeing, including online resources and helplines.


Website: https://www.mind.org.uk/need-urgent-help/using-this-tool/


You may also want to consider speaking to someone you know, this could be a family member, a friend, or another person you trust in your life.

Former staff support

If you are in crisis, please contact your local crisis team. 

The following organisations can also offer support:
 

The Samaritans
You can contact the Samaritans 24 hours a day 7 days a week on:
Phone: 116 123 (free)
Email:  jo@samaritans.org.uk     

 

The Fire Fighters Charity  (please note, there are eligibility criteria)
The Fire Fighters Charity exists to help serving and former members of the UK’s fire family to live healthier and happier. From accessing information and resources to help you make positive changes to your lifestyle or support with recovery following injury or illness the Charity offers a range of health and wellbeing support, tailored to your individual needs. For more information please visit their website How we help - The Fire Fighters Charity or call on 0800 300 8820.
For more information on who is eligible to access support from the Charity please visit Who we help - The Fire Fighters Charity.

 

The Charity also offers a 24/7 crisis phone line. If you are experiencing suicidal thoughts call our crisis line on 0300 373 0896.

 

Shout
Shout is a free, confidential, anonymous text support service 
Text: 85258 

 

Mind
Mind provides a variety of resources for support around mental health and wellbeing, including online resources and helplines.
Website: https://www.mind.org.uk/need-urgent-help/using-this-tool/ 

You may also want to consider speaking  to someone you know, this could be a family member, a friend, or another person you trust in your life.
 

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